Job Title: Office assistant and online shop manager

 Job type: Permanent 40 hours per week. Office based Hours: 8am-5pm Monday-Friday and occasional Saturdays 9-1pm

Pay will start at £8 per hour depending on experience.

Holiday entitlement: 28 days (Inclusive of Bank holidays)

Must be able to work during the majority of school holidays.


Location: Llangwyryfon. Near Aberystwyth- Mid Wales

Welsh Hot Tubs are a leading and well established hot tub and above ground pool supplier in mid Wales supplying end users across most of Wales.

This is an exciting opportunity for an enthusiastic, organised and self-motivated individual to join our small team based in Llangwyryfon.

The Ability to communicate in Welsh and English is essential.

This will be a varied role, but the main duties would include:


  • First point of contact for customers and suppliers – Dealing with general enquiries, giving advice and assisting customers over the phone with minor technical issues. Organising sales leads, booking showroom visits and updating CRM system.


  • Manage our online shop, spares 4 spas and e-bay shop. Regularly check that these are fully functional and relist any items that have sold out or expired. Invoice, package and dispatch all online orders and file paperwork. Deal with any complaints and liaise with the post office or courier to resolve any customer issues.


  • Manage the Welsh hot tub facebook page. Update the page regularly with relevant news and information regarding Welsh hot tubs and the wider hot tub industry. Manage and run facebook ads.


  • Maintain an organised and efficient office environment.


Other duties may include:

Assisting onsite during shows and events.

Testing the water on the showroom hot tubs and keeping an accurate log.

Managing agendas/travel arrangements/appointments for upper management.


The ideal candidate would;

  • Have previous relevant experience.
  • Outstanding communication and interpersonal abilities.
  • Have good computer knowledge and be competent in the use of Microsoft Office programmes. Previous experience of Quickbooks would also be beneficial but not essential as training will be given.

How to Apply

If you are interested in applying for this role please send your CV and covering letter to us by e-mail at

Closing date for applications 9/2/18

Interview dates 16/2/18-17/2/18

Ideal work commencement date 1/3/18

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01974 241 642

Cwm Derw, Llangwyryfon, Aberystwyth, Ceredigion,
SY23 4EY